Housing and Leisure Overview & Scrutiny Committee

Draft Training Plan for Members

Themes  (Housing)

1. Consumer Standards – Regulator to provide

2. Complaints – Ombudsman to provide

3. HRA Business Plan – Andrew Rowe/ Paul Foster/ Michelle Oates

4. Decent Homes Standard– Lorraine Larini

5. Health and Safety –  the‘Big 6’ - Paul Boreham

6. Tenant Voice in Decision Making and Service Delivery – Yvonne Davies to provide

7. Our Neighbourhoods (Anti-social Behaviour, Domestic Abuse, Local Cooperation) - Carl Doolan/ Jo Marriot / Susie Earles

8. Tenure/ Tenancy Policy (Allocations, Sustainment and Mutual Exchange) – Carl Doolan / Dominic Richardson/ Susie Earles

9. Service Insight - Landlord Services (Estate walk and Tenant meet) - Carl/ Susie/ Team Leader

10. Service Insight - Housing Standards (viewing planned maintenance / new builds) -  Lorraine/

Proposed Training Plan

Session	Date/ Time	Themes
1	w/c 8 July 2024	RSH Consumer Standards
2	TBC	Complaints
3	TBC	HRA Business Plan  Decent Homes Standard Health and Safety
4	TBC	Tenant Voice in Decision Making and Service Delivery Our Neighbourhoods (Anti-social Behaviour, Domestic Abuse, Local Cooperation) Tenure/ Tenancy Policy (Allocations, Sustainment and Mutual Exchange)
5	TBC	Service Insight -  Landlord Services
6	TBC	Service Insight -  Housing Standards

Going Forward

• Any further training requests from Members?

• Regular updates from external organisations

• Legislation updates

• Skills audit

• Housing Team available for any queries